We provide a free Support service portal for all Datacom customers, containing all the technical documentation and Firmware of our products.
Through it, you can open and monitor your calls, to help with configuration and use of our equipment, as well as suggestions for new features.
The Support Call Center phone number is (+55) 51 3933 3122, available from Monday to Friday from 08:00h to 17:30h.
If you are interested in hiring 5x8 or 24x7 support, with a guaranteed SLA, please contact our commercial area.
Important: Datacom is not responsible for the support and maintenance of equipment purchased from third parties not officially registered as a reseller/distributor.
